The Hautes-Vosges Gérardmer Intercommunal Tourism Office is concerned with the protection of the personal data of its customers, visitors and anyone accessing its websites.
All transactions on your personal data are carried out in accordance with the regulations in force, including Regulation 2016/679, known as the General Data Protection Regulation ("RGPD"), Act 78-17 of 6 January 1978 relating to computers, files and freedoms, and any national data protection legislation.
If you disagree with the terms of this policy, you are free not to provide personal data. However, you are warned that the disclosure of some of this data is a condition for access to services and that in the absence of this communication some features and services may be degraded.
The following terms will have the following meaning:
For services offered on www.gerardmer.net and www.gerardmer-reservation.net sites
The person in charge of the treatment is the Hautes-Vosges Gérardmer Intercommunal Tourism Office, 4 Place des Déportés, 88400 GERARDMER.Tel. 03 29 27 27 27 - Fax: 03 29 27 23 25 - Mail: firstname.lastname@example.org
The legal representative of the Gérardmer Tourist Board is Mr. Bruno POIZAT, Director.
Treatments are based on:
The Gérardmer Tourist Board may be required to collect and use your personal data to implement the services offered through its websites and maintain current, correct and relevant information about you, in order to respond in particular to one or more of the purposes listed below:
In addition, the Gérardmer Tourist Board may be required to collect personal data for other purposes, either on the basis of legal obligations, the legitimate interest (subject to respect for fundamental rights and freedoms) or the prior consent of the persons concerned.
What categories of personal data do you deal with?
As part of the operation of its websites and in general, the Gérardmer Tourist Board is likely to collect and use your personal data as part of the exercise of its missions.
Prior to data collection, you will usually be informed if the requested personal data is required or if it is optional.
Data identified by an asterisk within a registration or collection form is mandatory. Failure to provide them will make it impossible to access the services and use them by the person concerned or a form-related request will not be met.
The others are optional and their non-supply will not call into question the provision of services or responses to inquiries, although it may limit their relevance.
In particular, the personal data that can be collected from you on www.gerardmer.net and www.gerardmer-reservation.net sites are mainly:
Details concerning the online booking centre:
Some of the data comes from SITLOR. SITLOR is the Lorrain Tourist Information System. Data on accommodation, activities and leisure, heritage, restaurants and parties and events are collected by a network of partners and consolidated into a common database. Funded by ART GE | Destination Lorraine, CDT/ADT and OT, led by ART GE | Destination Lorraine in co-ownership with the 4 Departmental Committees of Tourism of Lorraine (Moselle Attractiveness - Vosges Development - Meurthe - Moselle Tourism - CDT Meuse), this scheme brings together nearly 50 partners, the majority of whom are the Lorrain Tourism Offices, the main information producers of SITLOR.
The Tourist Office will keep your personal data in a secure environment for the duration necessary to achieve the purposes for which it was collected or during the maximum shelf life provided by applicable legislation in France.
This duration varies according to the requests, procedures, referrals and depends in particular on the legal requirements.
Who can access my data?
The personal data collected is mainly for the internal services of the Tourist Board entitled to read it. As part of the use of our services, some of your information is passed on to external recipients, including:
When the Tourist Board is faced with a request for communication from a third party based on a text, it ensures that the advanced provision is in force, and that it does provide for a right of communication for the benefit of the applicant.
Are the personal data of the minors collected ?
The Gérardmer Tourist Board does not, in principle, collect personal data about minors under the age of 16
The Agency undertakes, however, to obtain parental consent for minors under the age of 16 if required by context or regulation.
Given the evolution of technologies, the costs of implementation, the nature of the data to be protected and the risks to the rights and freedoms of individuals, the Gérardmer Tourist Board implements all appropriate technical and organisational measures to ensure the confidentiality of personal data collected and processed and a level of security adapted to the risk.
In accordance with the 2016/679 Personal Data Protection Regulation (EU), you have the right to ask the processing person for access to personal data about you, the correction or erasure of personal data (right to be forgotten), the limitation of the processing of your personal data and the right to portability of that data.
For legitimate reasons, you may also object to the processing of data about yourself.
The right of opposition and erasure does not apply to certain treatments governed by existing legislation or regulations.
You also have additional rights under national legislation, such as guidelines on the retention, erasure and disclosure of your personal data after your death.
The Gérardmer Tourist Board has a Data Protection Delegate (DPO) that you can contact in case of difficulty.
To exercise your rights, you can contact:
As part of these requests and in order to avoid identity theft, please attach a valid proof of identity.
If you feel, after contacting us, that your rights to your personal data are not respected, you can file a complaint with CNIL, the data protection regulator in France.
Operating cookies make it easier to navigate and make websites more user-friendly.
Audience measurement cookies allow you to record information about your computer's browsing on our site (the pages you've viewed, the date and time of the consultation, etc.).
You can object to the registration of audience measurement cookies by clicking on the pop-up "refuse everything" window or by setting your browser settings, as shown below. Specifically, the purpose of the cookies installed on the site is:
You can object to recording cookies through the pop-up window when you access the site or by setting up your browser settings, including:
For Microsoft Edge: https://support.microsoft.com/fr-fr/microsoft-edge/supprimer-les-cookies-dans-microsoft-edge-63947406-40ac-c3b8-57b9-2a946a29ae09
Firefox Browser: https://support.mozilla.org/en/kb/clear-cookies-to-delete-information
For Google Chrome : https://support.google.com/chrome/answer/95647?co=GENIE.Platform%3DDesktop&hl=fr
For Safari™: https://support.apple.com/en-gb/HT201265
If necessary, the user is informed that access to certain services and topics of the site may, in this case, be altered, if not impossible.
Google Analytics and Privacy
We use Google Analytics to track your activity on our sites and find out how many users visit our pages and what content and pages are viewed. The analysis is anonymous. Google Analytics cookies are stored on your device and can be transferred to a Google server in the US where they will be stored. Google will use this information to exploit your use of the website, to report on website activities for operators of the same site, and to provide other services related to the use of the website and the Internet. If so, Google will also pass this information on to third parties as long as this is required by law and these third parties will process this data on Google's orders.
If this Policy is amended by the Gérardmer Tourist Board or if the law requires it, it will be published on our websites and will be effective as soon as it is published. Therefore, we invite you to refer to it during each visit in order to read its latest version available permanently on our websites and applications.