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The Gérardmer Tourism Office services

Welcome points

Hautes-Vosges Intercommunal Tourist Office

4 place des Déportés, BP 5
88401 GERARDMER
Tel : 03 29 27 27 27
Fax : 03 29 27 23 25
Contact mail : info@gerardmer.net
Horaires d'ouverture :

Du 28/06 au 30/06,
tous les jours 09:00 - 18:00

Du 02/08 au 07/08,
tous les jours sauf le dimanche 09:00 - 19:00
Le 08/08, 09:00 - 17:00

Du 09/08 au 14/08,
tous les jours sauf le dimanche 09:00 - 19:00
Le 15/08, 09:00 - 17:00

Du 16/08 au 21/08,
tous les jours sauf le dimanche 09:00 - 19:00
Le 22/08, 09:00 - 17:00

Tourist Office, Cornimont

27 rue du 3ème DIA
88310 CORNIMONT
Tel : 33 3 29 24 12 17
Site : www.ot-cornimont-vosges.net
Contact mail : cornimont-tourisme@hautes-vosges.fr
Horaires d'ouverture :

Du 05/07 au 22/08,
tous les jours sauf le dimanche 09:00 - 12:30
Les lundis samedis 13:30 - 18:00
Les dimanches 09:00 - 13:00

Tourist Office, Granges-Aumontzey chalet

2 place des Anciens combattants d'Indochine
88640 GRANGES-AUMONTZEY
Tel. 33 3 29 27 27 27
Fax : 33 3 29 27 23 25
Contact mail : info@gerardmer.net
Horaires d'ouverture :

Du 10/07 au 23/08,
Les lundis samedis 09:00 - 12:30 13:30 - 18:00

Du 11/07 au 22/08,
Les dimanches 09:00 - 13:00

Du 13/07 au 25/08,
Les mardis mercredis 09:00 - 12:30 13:30 - 17:30

Tourist Office, Le Tholy chalet

Maison Multi Activités
1 route Pierre Fourier
88530 LE THOLY
Tel : 03 29 27 29 64
Contact mail : info@gerardmer.net
Horaires d'ouverture :

Du 05/07 au 26/08,
Les lundis mardis mercredis samedis 08:30 - 12:30

Du 05/07 au 22/08,
Les dimanches 09:00 - 13:00

Du 05/07 au 27/08,
Les mercredis samedis 13:30 - 17:00

Du 05/07 au 24/08,
Les lundis mardis 13:30 - 17:30
Le 26/08, 08:30 - 12:30 13:30 - 17:00

Du 28/08 au 31/12,
Les mardis mercredis jeudis vendredis samedis 08:30 - 12:00

Tourist Office, Saulxures sur Moselotte

11 rue Pasteur
88290 SAULXURES SUR MOSELOTTE
Tel : 33 3 29 24 52 13
Contact mail : saulxures-tourisme@hautes-vosges.fr
Horaires d'ouverture :

Du 18/07 au 21/08,
Les dimanches 09:30 - 12:30

Du 19/07 au 28/08,
tous les jours sauf le week end 15:00 - 18:00
tous les jours sauf le dimanche 09:00 - 12:00

Tourist Office, Vagney

11 place Caritey
88120 VAGNEY
Tel : 33 3 29 24 88 69
Site : www.ot-vagney.fr
Contact mail : vagney-tourisme@hautes-vosges.fr
Horaires d'ouverture :

Du 05/07 au 28/08,
Les dimanches 09:00 - 13:00
Les lundis samedis 13:30 - 18:00
Les lundis mardis mercredis samedis 09:00 - 12:30
Les mardis mercredis 14:00 - 18:00

Tourist Office, Ventron

4 place de la Mairie
88310 VENTRON
Tel : 33 3 29 24 07 02
Site : www.ot-ventron.fr
Contact mail : ventron-tourisme@hautes-vosges.fr
Horaires d'ouverture :

Du 05/07 au 22/08,
Les dimanches 09:00 - 13:00
Les mardis mercredis jeudis vendredis 13:30 - 17:30
Les lundis samedis 09:00 - 12:30 13:30 - 18:00

Tourist Office, Xonrupt Longemer chalet

3 place du 22 octobre 1919
88400 XONRUPT LONGEMER
Tel. 33 3 29 27 27 27
Fax : 33 3 29 27 23 25
Contact mail : info@gerardmer.net
Horaires d'ouverture :

Du 10/07 au 23/08,
Les lundis samedis 09:00 - 12:30 13:30 - 18:00

Du 11/07 au 22/08,
Les dimanches 09:00 - 13:00

Du 12/07 au 25/08,
Les mardis mercredis 09:00 - 12:30 13:30 - 17:30

Other Services

Reservation Office

4 place des Déportés, BP 5
88401 Gérardmer cedex
Tel. 33 3 29 27 27 28
www.gerardmer-reservation.net - resa@gerardmer.net
Opening times
Monday to Saturday, 09h00-12h00 14h00-18h00

Tourist Office Administration

Secretarial Offices and Directorate
4 place des Déportés, BP 5
88401 Gérardmer cedex
Tel. 33 3 29 27 27 30 - Fax: 33 3 29 60 92 77
Site : www.gerardmer.net
Contact mail : secretariat@gerardmer.net
Opening hours
Opening hours: Monday to Friday, 09:00 to 12:00 and 14:00 to 17:00.

Conference services:

17 faubourg bg de Ramberchamp
88400 GERARDMER

Blandine GERMAIN
Tél. : +33 (0)3 29 27 27 32
Mail : congres@gerardmer.net
Opening hours
Opening hours: Monday to Friday, 09:00 to 12:00 and 14:00 to 17:00.

Group services:

Galina COLIN
Tél. : +33 (0)3 29 27 27 33
Mail : groupes@gerardmer.net
Opening hours
Opening hours: Monday to Friday, 09:00 to 12:00 and 14:00 to 17:00.

Communication services:

Valérie LANOE
Tél. : +33 (0)3 29 27 27 34
Mail : communication@gerardmer.net
Opening hours
Opening hours: Monday to Friday, 09:00 to 12:00 and 14:00 to 17:00.

The commitments of the Hautes Vosges Tourist Office

... related to its ranking in 1st category

The Intercommunal Tourist Office of the Hautes Vosges has set itself the goal of obtaining a ranking in category 1 on all its points of reception and undertakes to:

  • Provide a reception area and an information area easily accessible.
  • Facilitate your steps.
  • Provide you with furniture to sit on.
  • Inform you freely about the local tourist offer.
  • Display and broadcast its opening periods expressed in at least two foreign languages.
  • Offer you free access to wifi.
  • Be open at least 305 days a year Saturday and Sunday included in tourist season or animation.
  • Answer your letters all year long.
  • Provide a permanent reception service held by staff practicing at least two foreign languages.
  • Provide tourist maps, maps and tourist guides in paper form.
  • Give you access to its trilingual website dedicated and adapted to the consultation via embedded supports.
  • Disseminate its tourist information also in hard copy translated into at least two foreign languages relating to: all classified tourist accommodation containing at least the name of the establishment, the postal address, the email, the address of the website , telephone numbers, ranking level; monuments and cultural, natural or leisure tourist sites which may include the indication of applied tariff, periods and opening hours to the public, the website and telephone and postal contact information; events and animations; emergency phone numbers.
  • Update annually its tourist information.
  • Show outside emergency phone numbers.
  • Present all the qualified offer of its area of intervention for all the clienteles.
  • Give you access to the consultation of classified accommodation availabilities.
  • Process your claims and measure your satisfaction.
  • Propose a tourist information service integrating the new technologies of the information and the communication (social networks, mobile telephony, geolocalisation ...).
  • Respect the requirements of the Qualité Tourisme brand.
  • Put at your disposal a councilor stay.
  • Guarantee the reliability and timeliness of information on the local tourist offer.

... related to its quality approach

                              

The Tourist Office Intercommunal Hautes-Vosges, ranked 1st category, meeting the requirements of the Afnor - NF Services standard and those of the Qualité Tourisme brand, has been engaged since 2004 in a voluntary quality approach of its Home and Information service, and as such, has defined priority commitments vis-à-vis its customers and visitors throughout its territory covering 21 municipalities.

                              
    Thus, the Tourist Office commits to:
  • Offer a quality welcome adapted to each type of clientele at its main office located in Gérardmer (open all year) and its 7 Tourist Information Offices GrangesAumontzey (open in July and August), Le Tholy (open all year, and also ensures the mission of Agence Postale Communale), Xonrupt-Longemer (open in high season only), Vagney, Saulxures on Moselotte, Cornimont and Ventron, all 4 open all year,
  • Facilitate access to information on all of its reception points through schedules opening hours according to the time of year by opening the main office of the Gerardmer more than 330 days a year (Sundays and holidays included) and by setting up various means of information (websites, social networks, video, wifi, TV screens,  display ...)
  • Inform by providing appropriate information and brochures and ensuring reliability of information disseminated,
  • Facilitate the organization and booking of stays through its Booking Center and its Group and Congress services,
  • Process complaints, remarks, suggestions and measure customer satisfaction.
  •                               
Download our client commitments

Vélos électriques : rechargez votre batterie à l'Office de Tourisme

L'Office de Tourisme propose gratuitement le chargement de la batterie de votre vélo

Une borne de chargement est à votre disposition dans le hall d'accueil

  • Type de batterie : les batteries de marque BOSH uniquement.
  • Fonctionnement : demandez une clé à un agent d'accueil, puis branchez votre batterie dans la borne.
  • Durée : non limitée, vous prendrez le temps qu'il faudra.
  • Compatibilité : pour les anciennes batterie, un adaptateur sera à votre disposition.

Points de recharges VAE de la région pour la marque Bosch :

L'ensemble des Offices de Tourisme des Hautes Vosges ont été équipés par la société Bosh de bornes ou de chargeurs permettant la recharge de vos batteries

Services de santé