The Gérardmer Tourism Office services

Welcome points

Hautes-Vosges Intercommunal Tourist Office

4 place des Déportés, BP 5
88401 GERARDMER
Tel : 03 29 27 27 27
Fax : 03 29 27 23 25
Contact mail : info@gerardmer.net
Opening times
From September 1st to June 30th: open Monday to Saturday from 9am to 6pm, Sundays in April, May, June and September from 9:30 to 12:30 and from 13:30 to 17h.
Sundays of the school holidays (except the last Sunday closing each holiday period) Christmas, winter and summer: from 9:30 to 17h, Sundays holidays All Saints and holidays from 10am to 13h.
Summer holidays: open from Monday to Saturday and public holidays from 9h to 19h, Sundays (except the last Sunday of holidays) from 9h to 17h.

Tourist Office, Cornimont

27 rue du 3ème DIA
88310 CORNIMONT
Tel : 33 3 29 24 12 17
Site : www.ot-cornimont-vosges.net
Contact mail : cornimont-tourisme@hautes-vosges.fr
Opening times
OFF SCHOOL HOLIDAYS:
Monday: 09h00-12h30
Tuesday: 09h00-12h30; 13h30-17h00
Wednesday: 09h00-12h30; 13h30-17h00
Thursday: 09h00-12h30; 13h30-17h00
Friday: 09h00-12h30; 13h30-17h00
Saturday: 09h00-12h30
Sunday: closed

DURING SCHOOL HOLIDAYS:
Monday: 09h00-12h30; 13h30-18h00
Tuesday: 09h00-12h30
Wednesday: 09h00-12h30
Thursday: 09h00-12h30
Friday: 09h00-12h30
Saturday: 09h00-12h30; 13h30-18h00
Sunday: 09h00-13h00

Tourist Office, Granges-Aumontzey chalet

2 place des Anciens combattants d'Indochine
88640 GRANGES-AUMONTZEY
Tel. 33 3 29 27 27 27
Fax : 33 3 29 27 23 25
Contact mail : info@gerardmer.net
Opening times
Only for summer holidays: open on Mondays, Tuesdays, Wednesdays, Fridays and Saturdays from 9am to 12.30pm and from 1.30pm to 5.30pm, Sundays from 9am to 1pm.

Tourist Office, Le Tholy chalet

Maison Multi Activités
1 route Pierre Fourier
88530 LE THOLY
Tel : 03 29 27 29 64
Contact mail : info@gerardmer.net
Horaires d'ouverture
De septembre à juin : ouvert du mardi au samedi de 8h30 à 12h.
Les vacances d’été : ouvert les lundis, mardis de 08h30 à 12h30 et de 15h00 à 17h30, mercredis et samedis de 08h30 à 12h30 et de 15h00 à 17h00, le dimanches de 9h à 13h.

Tourist Office, Saulxures sur Moselotte

11 rue Pasteur
88290 SAULXURES SUR MOSELOTTE
Tel : 33 3 29 24 52 13
Contact mail : saulxures-tourisme@hautes-vosges.fr
Opening times
OFF SCHOOL HOLIDAYS:
Monday from 16h to 18h
From Tuesday to Friday from 9h to 12h and from 16h to 18h
Saturday from 9h to 12h.

SCHOOL HOLIDAYS:
Du Monday to Friday from 9h to 12h and from 14h to 18h (18h30 on Tuesday)
Saturday from 9h to 12h
Sunday from 10h to 12h
Closed on the weekends of 14/16 July, 21/22 July and 24/25/26 August.

Tourist Office, Vagney

11 place Caritey
88120 VAGNEY
Tel : 33 3 29 24 88 69
Site : www.ot-vagney.fr
Contact mail : vagney-tourisme@hautes-vosges.fr
Opening times
From September to June: open from Tuesday to Saturday from 9:30 to 12:30 and from 14h to 18h.
Summer holidays: open Mondays, Tuesdays, Wednesdays, Fridays, Saturdays and Sundays from 9:30 to 12:30 and from 14h to 18h

Tourist Office, Ventron

4 place de la Mairie
88310 VENTRON
Tel : 33 3 29 24 07 02
Site : www.ot-ventron.fr
Contact mail : ventron-tourisme@hautes-vosges.fr
Opening times
OFF SCHOOL HOLIDAYS:
Monday: 13h30-17h00
Tuesday: 09h00-12h30; 13h30-17h00
Wednesday: 09h00-12h30; 13h30-17h00
Thursday: 09h00-12h30; 13h30-17h00
Friday: 09h00-12h30; 13h30-17h00
Saturday: 13:30-17:00 Sunday: closed

DURING SCHOOL HOLIDAYS:
Monday: 09h00-12h30; 13h30-18h00
Tuesday: 13h30-17h30
Wednesday: 13h30-17h30
Thursday: 13h30-17h30
Friday: 13h30-17h30
Saturday: 09h00-12h30; 13h30-18h00
Sunday: 09h00-13h00

Tourist Office, Xonrupt Longemer chalet

3 place du 22 octobre 1919
88400 XONRUPT LONGEMER
Tel. 33 3 29 27 27 27
Fax : 33 3 29 27 23 25
Contact mail : info@gerardmer.net
Opening times
Christmas and winter holidays: open Mondays, Tuesdays, Wednesdays, Fridays and Saturdays from 9am to 12pm and from 1.30pm to 5.30pm, Sundays from 9.30am to 12.30pm. Spring holidays: open on Mondays from 9.30am at 12h30.
Summer holidays: open on Mondays, Tuesdays, Wednesdays, Fridays and Saturdays from 9am to 12.30pm and from 1.30pm to 5.30pm, Sundays from 9am to 1pm

Other Services

Reservation Office

4 place des Déportés, BP 5
88401 Gérardmer cedex
Tel. 33 3 29 27 27 28
www.gerardmer-reservation.net - resa@gerardmer.net
Opening times
Monday to Saturday, 09h00-12h00 14h00-18h00

Tourist Office Administration

Secretarial Offices and Directorate
4 place des Déportés, BP 5
88401 Gérardmer cedex
Tel. 33 3 29 27 27 30 - Fax: 33 3 29 60 92 77
Site : www.gerardmer.net
Contact mail : secretariat@gerardmer.net
Opening hours
Opening hours: Monday to Friday, 09:00 to 12:00 and 14:00 to 17:00.

Conference services:

17 faubourg bg de Ramberchamp
88400 GERARDMER

Blandine GERMAIN
Tél. : +33 (0)3 29 27 27 32
Mail : congres@gerardmer.net
Opening hours
Opening hours: Monday to Friday, 09:00 to 12:00 and 14:00 to 17:00.

Group services:

Galina COLIN
Tél. : +33 (0)3 29 27 27 33
Mail : groupes@gerardmer.net
Opening hours
Opening hours: Monday to Friday, 09:00 to 12:00 and 14:00 to 17:00.

Communication services:

Valérie LANOE
Tél. : +33 (0)3 29 27 27 34
Mail : communication@gerardmer.net
Opening hours
Opening hours: Monday to Friday, 09:00 to 12:00 and 14:00 to 17:00.

The commitments of the Hautes Vosges Tourist Office

... related to its ranking in 1st category

The Intercommunal Tourist Office of the Hautes Vosges has set itself the goal of obtaining a ranking in category 1 on all its points of reception and undertakes to:

  • Provide a reception area and an information area easily accessible.
  • Facilitate your steps.
  • Provide you with furniture to sit on.
  • Inform you freely about the local tourist offer.
  • Display and broadcast its opening periods expressed in at least two foreign languages.
  • Offer you free access to wifi.
  • Be open at least 305 days a year Saturday and Sunday included in tourist season or animation.
  • Answer your letters all year long.
  • Provide a permanent reception service held by staff practicing at least two foreign languages.
  • Provide tourist maps, maps and tourist guides in paper form.
  • Give you access to its trilingual website dedicated and adapted to the consultation via embedded supports.
  • Disseminate its tourist information also in hard copy translated into at least two foreign languages relating to: all classified tourist accommodation containing at least the name of the establishment, the postal address, the email, the address of the website , telephone numbers, ranking level; monuments and cultural, natural or leisure tourist sites which may include the indication of applied tariff, periods and opening hours to the public, the website and telephone and postal contact information; events and animations; emergency phone numbers.
  • Update annually its tourist information.
  • Show outside emergency phone numbers.
  • Present all the qualified offer of its area of intervention for all the clienteles.
  • Give you access to the consultation of classified accommodation availabilities.
  • Process your claims and measure your satisfaction.
  • Propose a tourist information service integrating the new technologies of the information and the communication (social networks, mobile telephony, geolocalisation ...).
  • Respect the requirements of the Qualité Tourisme brand.
  • Put at your disposal a councilor stay.
  • Guarantee the reliability and timeliness of information on the local tourist offer.

... related to its quality approach

                              

The Tourist Office Intercommunal Hautes-Vosges, ranked 1st category, meeting the requirements of the Afnor - NF Services standard and those of the Qualité Tourisme brand, has been engaged since 2004 in a voluntary quality approach of its Home and Information service, and as such, has defined priority commitments vis-à-vis its customers and visitors throughout its territory covering 21 municipalities.

                              
    Thus, the Tourist Office commits to:
  • Offer a quality welcome adapted to each type of clientele at its main office located in Gérardmer (open all year) and its 7 Tourist Information Offices GrangesAumontzey (open in July and August), Le Tholy (open all year, and also ensures the mission of Agence Postale Communale), Xonrupt-Longemer (open in high season only), Vagney, Saulxures on Moselotte, Cornimont and Ventron, all 4 open all year,
  • Facilitate access to information on all of its reception points through schedules opening hours according to the time of year by opening the main office of the Gerardmer more than 330 days a year (Sundays and holidays included) and by setting up various means of information (websites, social networks, video, wifi, TV screens,  display ...)
  • Inform by providing appropriate information and brochures and ensuring reliability of information disseminated,
  • Facilitate the organization and booking of stays through its Booking Center and its Group and Congress services,
  • Process complaints, remarks, suggestions and measure customer satisfaction.
  •                               
Download our client commitments

Vélos électriques : rechargez votre batterie à l'Office de Tourisme

L'Office de Tourisme propose gratuitement le chargement de la batterie de votre vélo

Une borne de chargement est à votre disposition dans le hall d'accueil

  • Type de batterie : les batteries de marque BOSH uniquement.
  • Fonctionnement : demandez une clé à un agent d'accueil, puis branchez votre batterie dans la borne.
  • Durée : non limitée, vous prendrez le temps qu'il faudra.
  • Compatibilité : pour les anciennes batterie, un adaptateur sera à votre disposition.

Points de recharges VAE de la région pour la marque Bosch :

L'ensemble des Offices de Tourisme des Hautes Vosges ont été équipés par la société Bosh de bornes ou de chargeurs permettant la recharge de vos batteries